Terms & Conditions
Order Processing Time
The expected period of time between the date an order is placed and when it is shipped.
Factors that may affect processing time include Inventory levels, Weather, Federal Holidays, etc.
In Stock - Usually processed within 1-2 business day and shipped from Florida Warehouse
Direct Shipping - These items typically ship within 1-2 business days out of the warehouse closest to a Customer.
Pre-Order - Ships when available (credit card will be charged at the time the pre-order is placed)
Limited Availability - These items are sold out at the Florida Warehouse but limited quantities may be available at other locations.
Please contact customer service if you are interested in the item marked as "Limited Availability"
Note! If for some reason we are unable to fulfill your order, we will attempt to contact you by email and /or phone.
At the time of contact we will either refund or agree to ship the item as soon as it is back in stock.
Once you receive the shipment, please inspect the merchandise. If you do find parts that are damaged, incorrect or you have any other concerns, please do not remove the parts from factory packaging. Merchandise must remain in the original box with the original packing materials and must be in unused condition or we will be unable to process a claim.
We do not provide any direct warranty on any item sold. If you receive a defective part, please refer to the manufacturer's warranty policy.
No Labor or inconvenience cost can be included in any warranty claim
Warranty does not cover products that are damage due to improper installation or operation.
If you do not know how to install parts or have any doubts as to your ability, please see a qualified motorcycle mechanic.
Returned merchandise for any other reason other than warranty claims must be in like new condition, a restocking fee might be charged: amount to be determined upon inspection of returned item(s).
Once we receive and inspect the item(s), we will issue a refund as IN STORE Credit
We cannot accept any item that is not in its original packing, have been used or installed.
No returns after 30 days from order date.
All returns must have a return authorization number.
Buyer is responsible for shipping costs.
No returns on Special orders
(Applies to non-stock items ordered at customer's request)
We reserve the right to cancel / modify order in the following situations
.. We do not ship to freight forwarder addresses.
.. Your order is flagged up by our security system as unusual order or an order susceptible to fraud.
.. There was an error in the price quote.
.. The product is no longer available.
.. Part fitment problems or other reasonable circumstances.
.. Buyer is not responding to our emails or phone calls.
Please go to Returns link below to request return Number.
Once Your order return is approved, mail to
Moto Tour Inc
7780 49th Street North Unit 115
Pinellas Park, FL 33781